Car Rental FAQ – Skopje & North Macedonia
FAQ

Rent a Car FAQ – North Macedonia

Everything you need to know before renting a car in North Macedonia.

Booking & Pricing

How do I book a car?
Choose your dates and vehicle on our website, fill in your details, and submit. You receive a pre-reservation email. We confirm within a few hours.
Do I need to pay in advance?
No. Pay on Arrival — no deposit, no advance payment. Pay in EUR, MKD, or card when you collect the vehicle.
Can I cancel my reservation?
Yes, free cancellation up to 24 hours before pickup.
What are your prices?
Daily rates from €23/day (long-term low season) to €195/day (premium summer peak). Prices depend on vehicle, season, and duration.
Do you offer weekend packages?
Yes! Rent Friday to Monday at special fixed rates from €50. See our Packages page.

Requirements & Documents

What documents do I need?
Valid driving licence (min 2 years), passport or ID, and credit/debit card for deposit.
Minimum age to rent?
21 years. Drivers 21-25 pay \u20ac10/day young driver surcharge.
International driving licence needed?
EU/EEA licences accepted. Non-EU: International Driving Permit recommended.
Is there a mileage limit?
No. All rentals include unlimited mileage.

Pickup, Delivery & Locations

Where can I pick up?
Skopje Airport, Skopje City, Ohrid Airport, Ohrid City, Thessaloniki Airport, Prishtina Airport. Custom locations on request.
Is airport pickup free?
Yes, Skopje Airport pickup is free. Our driver meets you at arrivals.
Can I return to a different location?
Yes, one-way rentals available with small surcharge.
What if my flight is delayed?
We monitor flights and adjust. Call/WhatsApp +389 71 390 627.
Hotel delivery?
Yes, we deliver to hotels and Airbnbs across Skopje and Ohrid.

Vehicle & Insurance

What insurance is included?
Third-party liability included. CDW (\u20ac200 excess) \u20ac7/day or Full Insurance (zero excess) \u20ac15/day.
Can I drive to other countries?
Yes with Green Card. Zone 1 (Kosovo, Serbia, Albania, Greece, Bulgaria) \u20ac50, Zone 2 (Bosnia, Croatia, Montenegro) \u20ac70.
Fuel policy?
Full-to-full. No hidden fuel charges.
Air conditioning?
Yes, every vehicle has A/C.
What if car breaks down?
24/7 roadside assistance across North Macedonia.

About Relax Rent a Car Skopje Airport

How long have you been operating?
Since 2001 — over 25 years of rentals in Skopje and across North Macedonia. We are one of the longest-running independent car rental companies in the country.
How many vehicles are in your fleet?
18 active vehicles spanning economy, compact, SUV, and 7/9-seat categories. Every car is kept in our own fleet — no agency sub-contracting.
Is this a family business?
Yes. We are family-owned and family-operated in Skopje. When you book with us, the person who answers the phone is usually the same person who prepares your car and meets you at the airport.
What makes you different from international chains?
Three things: transparent EUR pricing with VAT included (no airport surcharges, no deposit, no booking fees); direct communication with the owners (no call centre); and local knowledge about driving conditions, border crossings, and regional routes.
Do you service only Skopje or all of North Macedonia?
Our main office and primary fleet are in Skopje, but rentals cover all of North Macedonia — airport pickup, hotel delivery, Ohrid deliveries by arrangement, and cross-border travel to Kosovo, Albania, Greece, Bulgaria, Serbia, and Montenegro.
How do I pay?
Pay on arrival at pickup — cash in EUR or MKD, or credit/debit card (Visa, Mastercard). No online pre-payment, no deposit, no card pre-authorisation. You only pay when you physically collect the car.

Still have a question? Our team is available 24/7.